Saturday, August 16, 2008

Subcontinent call centres go Aussie

I'm one of those people too lazy to have registered my number on the 'Please Stop Calling Me, Now Piss Off Before I Blow a Whistle In Your Ear' website.

Also, I like teh sport... like putting Sympathy for Devil on high volume and answering the door in your undies when the Mormon's come a knocking.

But just lately the call centre operators in whatever foreign locale they come from - primarily the subcontinent - have gone all Aussie on us. I'm juggling a baby in one arm, while knocking up a vegemite sandwich and doing the dishes at the same time, when inevitably the phone rings.


....loooong pause (the dead giveaway it's a call centre operator on the other side of the globe).

"Hello, Mr Cookster? This is Kevin from South Sydney calling..." Now imagine Peter Sellers in The Party and that 'Birdy Num Nums' accent... or perhaps Greg Ritchie doing his outlandishly patronising 'Mahatma Coat' character. You get the idea that the liklihood of Kev being a Rabbitoh-supporting South Sydney lad is about as plausible as ... ummm... (can't think of his name) leading the Liberals to victory in the next Federal Election.

"How are you today Mr Cookster?"

"A bit crook to be honest Kev. Had a blue with the missus this mornin' then got done over by a used car salesman who's as slippery as a butcher's digit. Fair dinkum, I was that angry at the bloke I was shakin' like a shithouse in a thunderstom. Took me for a test run and the bastard couldn't drive a greasy stick up a dog's bum!

"So, Kev me old, what can I do you for? Mate, you there mate?"

Now there's one very confused phone operator who would have been asking some strange questions at the family repast that evening. "What is this, butcher's digit? And why do Australian's put greasy sticks in dog bottoms?"

To be honest, I would have given Kev the benefit of the doubt in this instance, particularly with foreign call centre operators copping a right old pasting in so many other forums, until I met Barb.

"Hello Mr Cookster, this is Barb from North Melbourne calling. How are you doing today?"

"Barb, g'day love, I'm bonser thanks - hey how about that grouse win by the Roos on Fridee night ay? Jeeze, a bloke wouldn't be dead for quids!"

You get the idea?

Anyone else taken a call from the likes of Murray from Mildura, Barry from Brisbane and Maureen from Mandurah? Drop me a line.

1 comment:

Anonymous said...

For some reason, I only get calls with prerecorded messages. Apparently I'm not worth a real call centre operator. Boo!